Sunborn London Yacht Hotel, London

The hotel offers a mix of positives and negatives. The rooms are clean but basic, with a tiny bathroom; however, they feature a comfortable bed and a small balcony with space for two chairs. The service had its ups and downs, with a manager sorting out a complaint but some staff members lacking basic service skills. The location is convenient in some aspects, like being near cable cars and the DLR Excel station, but lacks more local charm found near the boat area. The dining experience was good with great views, though limited vegetarian options. Overall, the hotel has its strengths and weaknesses worth considering.

I enjoyed my stay at the hotel, highlighted by the lovely riverside location and comfortable rooms. The dining experience could use some improvements, though the facilities were well-maintained.

I had a mixed experience at the hotel. The rooms were a bit cramped for a bigger person like me, but the private balcony offered a nice view of the dock. The staff was welcoming, but there were some incidents that left a bad impression. The location was convenient for accessing the cable cars and the airport, but the nearby restaurant's closure was disappointing.

I had a mixed experience at the hotel. The rooms were comfortable with great views and a balcony overlooking the water, but it was disappointing that the windows couldn't open for security reasons. The service had its highs and lows, with a wonderful gesture for my partner's birthday but some issues like a lack of towels in the room and a privacy invasion incident. The location was convenient, right next to the Excel Centre, making it easy to explore London, although it was a bit too crowded at the restaurant for breakfast. The dining experience offered spectacular views but navigating between tables was tricky. Overall, the hotel has its charms and drawbacks.

I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the staff provided professional yet warm service. The location is excellent, offering easy access to the Emirates Cable Car and London City Airport. The dining experience had its ups and downs, but overall, I enjoyed the facilities and amenities provided.

The hotel offers stunning views overlooking the water from rooms with a small balcony, and the amenities are top-notch. However, there were some service issues that affected our experience negatively.

The hotel has breathtaking views, a large comfortable bed, and stunning room views. However, some service mishaps occurred, affecting our experience negatively. The location is convenient, especially for airport access. The dining experience was a bit overpriced for the quality. The facilities were adequate.

The hotel is situated conveniently close to the convention center and the O2 using the Emirates cable cars. The rooms are spacious and clean, and the staff is accommodating. However, the dining experience was subpar with limited options available. The location is excellent for exploring the city with easy access to public areas. The price is reasonable but does not include some amenities like breakfast.

The hotel offers easy access to transport and great views of the docklands, with very comfortable beds in the rooms. The service was exceptional with a warm and welcoming staff, eager to fulfill any requests. The location is convenient, especially for those heading to the Excel Centre nearby. The dining experience provided an excellent view, although the inclusion of meals could have been better. Overall, a great stay with a mix of positive and negative aspects.